Australia: Free shipping on orders over AU$250. Flat rate AU$15 or Express AU$25. Orders dispatch in 1–2 business days and arrive in 3–5 days (location dependent).
International: Flat rate AU$25. Tracking details sent once dispatched.
Australia: Free shipping on orders over AU$250. Flat rate AU$15 or Express AU$25. Orders dispatch in 1–2 business days and arrive in 3–5 days (location dependent).
International: Flat rate AU$25. Tracking details sent once dispatched.
Returns
We want you to be completely happy with your beautiful Pessoa bag. If for any reason you are not satisfied with your purchase, we are here to help.
Faulty Items In the unlikely event that your item is faulty, please contact us within 5 days of delivery to arrange for an exchange. To be eligible for an exchange, your item must be unused and in the original packaging.
Returns If you have changed your mind about your Pessoa bag, you can return it to us within 5 days of delivery. Please note that buyers are responsible for the cost of return postage. To initiate a return, please contact us and we will provide you with the necessary instructions.
We want you to be completely happy with your beautiful Pessoa bag. If for any reason you are not satisfied with your purchase, we are here to help.
Faulty Items In the unlikely event that your item is faulty, please contact us within 5 days of delivery to arrange for an exchange. To be eligible for an exchange, your item must be unused and in the original packaging.
Returns If you have changed your mind about your Pessoa bag, you can return it to us within 5 days of delivery. Please note that buyers are responsible for the cost of return postage. To initiate a return, please contact us and we will provide you with the necessary instructions.
